Shuvowin Privacy Policy — Your Data Is Our Responsibility

Shuvowin places the highest importance on the privacy of users in Bangladesh, and this policy applies to all services and activities on the platform. When you visit our website, create an account, or use any service, you are considered to have accepted the terms of this privacy policy. This policy has been formulated in accordance with the prevailing data protection laws and regulations of Bangladesh and is regularly updated. We will endeavor to notify registered users of any changes as much as possible. The latest version of this policy will always be available on this page, and continued use of the platform after any changes will be considered acceptance of the new policy.

We only collect information from you that is necessary for the smooth operation of the platform's services. During registration, your name, mobile number, email address, and information required for age verification are collected. For financial transactions, payment method details are collected, but complete financial records are never stored. When you use the platform, technical information about your device type, browser details, IP address, and usage patterns is automatically collected. This information is used to ensure the security of the platform and to improve the user experience.

• Personal identity: name, mobile number, email, date of birth.
• Verification data: national ID or passport number (when required).
• Technical data: device, browser, IP address, login time.
• Transaction data: deposit and withdrawal history, payment methods.

Collected data is used solely for the purpose of providing platform services, managing accounts, and ensuring user security. Your identity verification, age confirmation, and necessary data verification for anti-money laundering compliance are handled through the verification process. Data may be used for analytical purposes to support technical development of the platform, troubleshooting, and improving the user experience. With your consent, you may be contacted about relevant offers or updates, and you can request to stop such communications at any time. Under no circumstances will your personal data be sold or transferred to third parties for commercial purposes.

Shuvowin does not sell your personal data to any third party or share it for commercial purposes. However, there are specific circumstances where sharing data may be necessary — such as in response to lawful requests from legal authorities in Bangladesh, court orders, or to comply with anti-money laundering regulations. Limited data may be shared with trusted payment partners for payment processing, and they are equally bound by the same standard of privacy policy. Technology service providers of the platform may only access data for designated tasks and may not use it for any other purpose. Strict contractual obligations are ensured for any data sharing with third parties.

To keep your data secure, shuvowin uses industry-standard encryption technology and security measures. All data transmissions are secured through SSL/TLS encryption to prevent any third party from intercepting information. Account passwords are stored in hashed format and no staff member or system can view passwords directly. If suspicious login activity or unusual behavior is detected, an automated alert system is activated and the account is temporarily secured if necessary. Regular security audits are conducted and any vulnerabilities are resolved promptly.

Shuvowin believes you should have full control over your own information. You can view, correct, or update the information stored in your account at any time. If you request to close your account, data that falls outside legal obligations will be deleted within the designated timeframe. If you wish to opt out of marketing communications, please contact our support team and we will act promptly. For any complaints or questions regarding your data, reach us through our support channels — we aim to respond within 48 hours.

The shuvowin platform uses cookies and similar technologies to enhance your browsing experience. Essential cookies are necessary for the core operation of the platform and without them the service will not function properly. Analytical cookies help us understand how users interact with the platform, which assists in improving service quality. You can manage cookies through your browser settings, though disabling certain cookies may limit some features of the platform. We do not use any third-party advertising tracking cookies.